Case Study: How Halo Feedback’s AI powered Virtual Coach was able to support the demands of a global life sciences/ healthcare company.

The project was fully managed by Halo Feedback’s support team in Ireland and Australia and resulted in a staggering 95%+ completion rate, requiring no internal resources to manage and achieve their aspirational and complex global assessment goals.

By utilizing Halo’s unique translation assistant, we were able to offer the capability framework in 13 languages. Significantly saving both time and money when it comes to mobilizing the framework for global adoption.

Our AI powered Virtual Coach and online interactive reporting was triumphed for its ability to support debriefs and interpretation of data. Both participants and their managers are able to better understand the significance of known and unknown strengths and development areas, along with key survey highlights. Virtual Coach can then help turn feedback into actionable outcomes, with fully tailored coaching support. It was found that employing Virtual Coach resulted in more accurate self-analysis and more meaningful debriefs. Managers particularly found Virtual Coach to be indispensable when it came to preparing for one-on-one team feedback meetings; as Virtual Coach offers a concise, unbiased understanding of individual results, which skilled managers can then use as a springboard for their own interpretations and coaching.

At a much greater scale, Virtual Coach can be deployed to analyse the entirety of the unstructured, previously difficult to use, qualitative date from over 2,000 assessments. This enables stakeholders to query the data pool in a ‘Chat GPT-like manner’ to receive insightful responses that address the comments provided by participants and managers, whilst recognising any patterns from across all levels of the company. At this organisational level, Halo’s Data Insights module was able to offer unparalleled understanding of group trends and development areas, highlighting differences between key demographics. Ultimately, this pinpoints areas in need of development and identifies strengths to leverage across the organisation. Our client found real value in being able to compare business areas, as a way to understand capability metrics more accurately and effectively.

We look forward to hearing from more clients about the ways our AI powered coach is able to support their journey with Halo Feedback.

Published by Halo Feedback, written by Erin Power